Yes — our team covers both homes and business/industrial sites. We tailor the approach depending on the property type, risk factors, and regulatory requirements.

We aim to offer prompt response times. For urgent issues (e.g., rodents, termite signs) we prioritise same- or next-day visits where possible. For scheduled inspections, we’ll coordinate a time that suits you.

The technician will conduct a full inspection of the property (interior, exterior, roof/void, underfloor where applicable), identify pest entry points or harbourage areas, discuss findings, recommend treatment options, and proceed with agreed course of action.

It depends on the type of treatment and property. For many standard treatments you may stay (while avoiding treated areas until safe). For more extensive treatments (e.g., termite baiting, major rodent proofing) we may ask that you vacate for a short period. We always provide instructions beforehand.

• Clear access to all areas to be inspected (roof void, eaves, underfloor, around skirting)
• Remove or cover food items in kitchens if required
• Ensure pets are secured or removed from treatment areas.
• Let us know if there are any special conditions (e.g., you’re pregnant, acid-sensitive surfaces, you have animals such as reptiles).
• If anything of concern let the technician know, eg. Ants going up a wall, excessive cockroach problem.
• Outside - Mow grass if possible, clear all paths, pick up any toys, tools, and turn over or cover any water sources like dog bowl.